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Privacy Policy

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Kastro take the privacy of the information you provide us very seriously. We deseign this privacy policy to present our commitment to privacy. Please read this carefully to understand how we use any information you provide us at kriscent.in

Kastro guarantees confidentiality of our members' identity, birth details and any forecasts made using those details as much possible under legal regulatory and security environment.

Kastro further guarantee that no direct or indirect use will be made by Kastro about any information that is revealed in the prediction for a member, except for the direct purpose of communicating the birth charts and predictions back to the customer.

We do not sell your personally identifiable information to anyone for any marketing purpose.

If you're not fit mentally and thoughts such as committing suicide come up in your mind, then this website/app is not for you. Please consult a counselor.

You agree to the fact that Kastro records all your calls and chats to customer support to assure Quality Assurance.

Kastro is a platform where we bring astrologers and customer who want to interact with oneanother We do not guarantee accuracy of predictions made by the astrologers. As we keep adding new services and items, we suggest that you check back from time to time in order to understand how we treat your information. In case of change in our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of the site will constitute your acknowledgment of our Privacy Policy.

The items below provide an index to the information that follows:

What personal information we collect?

Registration Data

    During membership registration, Kastro collects personal information including your name, gender, birth information, phone number, and place of your birth and current location. This information is used to calculate your accurate horoscope. Your e-mail address or phone number together with a password or OTP is used to secure your profile and to make our personalized e-mail and SMS services available to you. You do not have to provide any personal information to use Kastro's services. However, if you choose not to become a member of Kastro, we may not be able to provide you with the services that require such information.

Through Order Forms

    We gather information that is required to fulfil our paid services though our order forms. This personal is maintained in strict confidence. As stated earlier, we guarantee confidentiality of our members' identity, birth details and the prediction made possible under legal regulatory and security environment. Kastro further guarantees that no direct or indirect use will be made by Kastro about any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member.

Other information

    Any other information we receive due to email or other method of contact in regard to specific services or products, as a general rule, are not made part of your member profile, and are used only to address your specific need or concern that you may have communicated to us on.

Security

We DO NOT collect any payment information on our portals. It is collected and processed in a secured manner by third party payment gateways. We follow reasonable industry standards, technical measures and procedural measures to protect against unauthorized access and use of your supplied information. However, you should know that neither we nor any other portal can fully abolish all the risks.

USE OF INFORMATION COLLECTED:

In order to provide a personalised browsing experience, Kastro may collect Personal Information from you in the manner provided in Clause 1 above, and only upon your consent to this Privacy Policy that Kastro may use such Personal Information for research purposes, however,we will maintain the anonymity of the users, to improve its marketing and promotional efforts, to analyze usage, improve the content of Kastro, product offerings, and to customize Kastro’s content, layout, and services, in order to improve Kastro with a view to optimize Kastro for you and better tailor it to meet your needs. If you have permitted Kastro to track your IP address and save cookies in your device by accepting this Privacy Policy, to extend this personalized experience, Kastro may track the IP address of your device and save certain User data on your device in the form of cookies.

Kastro uses this data only to deliver web pages to you upon request, to customize the site to your interests, to measure traffic within the Application, and with your consent let advertisers know the geographic locations of the Users.Please note that such portion of your data provided by you to Kastro that may be personal or sensitive in nature, will not be provided to third parties without your consent. User data of a general nature such as demographics may however be revealed to external parties.

All information (and copies thereof) collected by Kastro, including without limitation Personal Information, User Data, and other information related to your access and use of the services offered by Kastro, may be retained by Kastro for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes.We use certain third-party analytics tools to help us measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving the Services. We collect and use this analytics information with analytics information from other Users in the form of anonymised logs, so that it cannot reasonably be used to identify any particular individual User.

In order to facilitate communications between you and other Kastro users, Please note that neither Kastro, nor its Affiliates or any third parties engaged by Kastro shall use the Personal Information to personally identify any User.

Confidantiality

Any information shared by you during personal consultation (“Private and Confidential Information”) shall be excluded from the definition of Personal Information and shall not be collected/used in the same manner as Personal Information as mentioned above. Your Confidential Information shall not be disclosed or shared by Kastro, its employees, its agents or any third party contractors, including the experts; either orally or in writing; except only in the following circumstances If Kastro believes that there is a significant/ real/ imminent threat or risk to your health, safety or life or to the health, safety or life of any other person or the public. If Kastro is required to share such Confidential Information to any authority by law;

What is our policy on the use of our platform by Children?

Although some of our Services are restricted to individuals age 18 and above, others are accessible to children under the age of 18. However, none of our Platforms/Services are designed or intended to be attractive to use by children under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE ANY OF OUR SERVICE/PLATFORMS AT ANY TIME OR IN ANY MANNER. If you learn that your child under 13 has provided us with personal information without your consent, please contact us. We will delete that data from our systems.

Other links

Our website or applications may contain links to other portals. Kastro is not responsible for the privacy practices followed by other such portals.

Contacting us

If you have any questions about this privacy statement, or your deals andOrder with this application, you can contact us at sales@kriscent.in.